Who we are
Victim Support is an independent charity. We are dedicated to supporting people affected by crime and traumatic incidents in England and Wales, and we put them at the heart of our organisation. Our support and campaigns are informed and shaped by them and their experiences.
We provide specialist services to help people cope and recover and to empower them to ensure their voices are heard individually and collectively throughout Essex and also at a national level.
What we do
Our services help people affected by all types of crime and we provide free confidential support through our office in Ingatestone Monday to Friday, 8 – 5pm & 24 hours a day, 365 days a year, via our National Supportline for people affected by crime and traumatic events — regardless of whether they have reported the crime to the police or when it occurred and for as long as it is needed.
Most of our services are delivered locally in Essex through skilled staff and volunteers who are deeply rooted in their communities. We adapt our services to meet local need and pride ourselves on being responsive to local demands. These services are closely linked into the National Homicide Service providing a dedicated, comprehensive service for those bereaved by murder and manslaughter and our national Supportline.
We are an independent charity and our unrivalled national overview gives us the ability to share best practice and innovate in our services on a local level.
If you’ve been affected by crime, call your local victim care team in Essex. Lines are open 8am-5pm, Monday to Friday.
